We currently deliver to major cities in the United Arab Emirates, Saudi Arabia, Oman, Bahrain and Qatar.

We offer free shipping in the United Arab Emirates, Saudi Arabia, Oman, Bahrain and Qatar. Your shipments will normally be delivered within 3-5 days for most of the areas.

Expected time taken to dispatch the shipment is given against each product on the respective product details page. Once we receive your order we make all attempts to deliver within the committed time, however, it might take longer than expected in some far to reach areas, due to poor logistics connectivity.

Our shipping company will come again to your place. You should plan and coordinate the purchase in a manner that someone will accept the merchandise in your absence.

In some cases, some merchandise may not be ready to ship, and so we may ship a partial order of the merchandise which is ready to ship. The remaining merchandise shall be shipped as soon as it becomes available. If we are not able to ship the item within 14 days from your order, we will cancel the unshipped merchandise and shall inform you about it.

If you find that the package is damaged before accepting the delivery, please refuse the delivery and immediately inform us. Once you have accepted the delivery, and thereafter realize that the cover is damaged, then please feel free to get in touch with us within 14 days of receiving the merchandise. For more details please see our returns policy.

Yes, you may change the delivery address, only when we have not billed and shipped your order. You have to call customer care on +971 800 27627 between 9:00 am to 9:00 pm and may request for the same.

You can call us at Customer Care on +971 800 27627 to inform us about such a situation, and we shall try to accommodate your instructions. But, we cannot hold your orders for shipment beyond 9 days from the date of the order.

We offer free delivery on all orders. If you want more information, you can see our shipping policy. We do not charge additional for any extra amount on the delivery, so you need not make the payment to the delivery man for your order.

The Order Status option is available on our website at the bottom of each page. Furthermore, you can visit this page to find out where you order is: Track My Order.

If you are not satisfied with your purchase of merchandise for any reason, and wish to return the merchandise as per the Returns Policy through courier pickup arranged by us , you do not have to pay any courier charges for the return of merchandise for the shipment purpose.

If you feel that the package/wrapper is damaged before accepting the delivery of merchandise, then do not accept the delivery and immediately inform us about it. If you have accepted the delivery of merchandise, thereafter you know that the package is damaged, then you can contact us within 14 days of receiving the delivery. With an exception of a few merchandise we have a 14 days return/exchange policy. For more information, please view our shipping policy and returns policy for your reference.

You may cancel the order, before it is shipped. With an exception of a few merchandise, which cannot be canceled we will refund the full amount charged to your card. For more details please refer to our shipping policy and returns policy.

We will take utmost care of your merchandise. Rarely the orders get mixed up. If you found the same you can contact us within 24 hours of receiving the delivery. Moreover, you can initiate an exchange on our website for a more seamless process